Description:
Designed to introduce participants to the Baldrige Award and criteria. This course provides an overview of the criteria of the Award, including required documentation and processes.
Background & Concepts
- What does MBNQA mean?
- Where did MBNQA come from?
- The third-party audit concept
- Process Approach to a Quality Management System
Understanding the Requirements
- The requirements and sections of the Award
- How to address the requirements at your organization
- How to develop practices and documentation that meet the requirements
- The Baldrige Application process
Baldrige Award Receipients
- Prior recipients in your industry
Who Should Attend?
Executive officers of your organization, managers, process owners, supervisors, and quality assurance personnel who want to understand the requirements of MBNQA, what is needed for an effective quality management system, and how to prepare for a MBNQA assessment.
Prerequisites:
No prior knowledge of the MBNQA is required.
Duration: 4 – 6 hours
Type: On-Site Training
Price: $2500 (for up to 15 people)