There are no shortages of complex challenges in today’s business environment. One of the biggest challenges that a business can face is balancing between standardizing process improvements and minimizing unnecessary bureaucracy to increase efficiency.
Goals:
Our object with this workshop is to help you integrate the power of Six Sigma and/or Lean with the foundation of ISO 9001 to achieve breakthrough business performance, bottom-line results and create a payoff for ISO 9001. In order to achieve this balance we’ll help you to be sure that the ISO 9001 Quality System represents your entire organization. We’ll also foster advanced auditing techniques to move the organization beyond procedural compliance and initiate an internal benchmarking process.
Description:
Through this workshop, we’ll help participants go beyond just meeting the minimum requirements for ISO 9001 and deploy a “Business Operational Model” that identifies core business processes, supporting processes, procedures, and work instructions. All together, this will give them an approach that is focused on continually improving results instead of procedural compliance.
Using operational excellence methodologies such as Lean and Six Sigma, we will show participants how to focus on evaluating process design, execution, and results to identify the best practices so they can be translated to other parts of the organization. This workshop will also help them integrate all relevant statistical and analytical tools to identify opportunities and priorities for continual improvement.
Human Performance:
We offer practical methods to enhance the effectiveness of your team’s performance from the shop floor to the executive level.
Skills:
- Enhanced Management Review Process
- Quality Functional Deployment
- Business Operational Model
- Process Mapping and Analysis
- Process Metrics
- Strategic Planning/Policy Deployment
- Strategic Management Review
- Process Mapping and Analysis
- Advanced Internal Quality Auditing
- Analysis of Variance
Format:
This workshop is conducted over a 6-8 hour period.
Who Should Attend:
Managers, Supervisors, frontline personnel, Functional Managers, Key Process Owners, and support people who need a working knowledge of process improvement and control with an introduction to Lean and Six Sigma best practices.
Price:
$2,000/course plus course manuals and travel expenses for the instructor for a maximum of 15 people.